Home  |  Cart Checkout Contact

   

Frequently Asked Questions:

  1. What if Item I receive is defective or broken?
    If your item is broken or does not work correctly upon receiving it,
    then you would need to ship the unused item back for a exchange
    or refund. Smoking or Using the Item VOIDS return process.
    Please include a note with your info and send to:
    LV Blaze.
    PO Box 230483
    Las Vegas, NV 89105

  2. How long will it take for my package to ship?
    On average, you should receive your order within 5-10 business days.
    If your item is not in stock it will take a little longer.

  3. Is the packaging discreet?
    Packaging is plain envelopes or plain boxes and only the return
    address is listed. There is no mention of the contents but you will see
    our company name on credit card statement as LV Blaze.

  4. What should I do if I want a specific color?
    If you have a particular preference of color, please let us know a few
    choices in the Special Comments box in the shopping cart. 

  5. Can you tell me the status of my order?
    Our new process, we will email the tracking numbers once your order has
    shipped. Or you could email us with your order number and we could
    resend the tracking email to you.

  6. Why is there no phone number?
    We don't have a store front, and we only do mail order. If have any
    questions please use the contact form to email me.

  7. Do you Accept Paypal?
    No. Paypal does not allow sale of tobacco products
    . 

  8. Do You Ship International Orders?
    We can ship worldwide, but I do not accept international credit cards
    and I am not responsible for customs if they take your package. If you
    would like to place an international order, you would need to use the
    shopping cart, choose mail payment, and print final page and send
    with money order as payment. Or print out Mail Order Form.

  9. What if I see an item I'm interested in ordering but its cheaper
    off another website?
    If you want to order something but seems likes its a little overpriced,
    send me an email of item, the price, and the website you seen it for
    cheaper and I'll see what I can do.

  10. What if you don't have a specific Item I'm looking for?
    If you have a particular item your searching for and don't see in the
    catalog, please email me and I'll see if I can special order.

  11. Do you have a catalog or do wholesale?
    No.  Not unless you want to make a catalog for us. We are not a
    wholesaler.

  12. Is BlazedUp.com Legit ?
    Yes. I try provide good prices for people. Sometimes certain item
    s take a little longer to ship but i am honest. If I am unable to get
    your order i will issue refund.

  13. Is my personal information secure and do you promise not
    to sell it to other companies?

    Yes, your personal information is safe and we do not share that
    information with anyone. Our customers are very important to us
    and we value the importance of safe and confidential on-line shopping.
    You can read more about our commitment to your privacy in our
    Privacy Policy.

 

Not finding the answer you are looking for? 
Feel Free to
contact us.