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Frequently Asked Questions:

  1. Is my personal information secure and do you promise not to sell it to other companies?
    Yes, your personal information is safe and we do not share that information with anyone. Our customers are very important to us and we value the importance of safe and confidential on-line shopping. You can read more about our commitment to your privacy in our Privacy Policy.
     

  2. How long will it take for my package to ship?
    On average we ship within 3-4 business days of an order and you should receive it within 7-10 business days. If your item is not in stock it will take a little longer. I've been ordering more items every Monday and receive them in 3 business days.
     

  3. I am ordering to my work address. Is the packaging discreet?
    Packaging is plain and the return address is listed. There is no mention of the contents or company name.  Billed on credit card statement as LV Blaze.
     

  4. Can you tell me the status of my order?
    At this time you could email us and we could provide you with the status and a delivery confirmation number.  Please provide date of order and full name.
     

  5. What should I do if I want a specific color?
    If you have a particular preference of color, please let us know a few choices in the Special Instructions box.  At this time please just send an email with your order for 1st and 2nd choice colors.

     

  6. What if I see an item I'm interested in ordering but its cheaper off another website?
    If you want to order something but seems likes its a little overpriced, send me an email of item, the price, and the website you seen it for cheaper and I'll see what I can do.

     

  7. What if Item I receive is defective or broken?
    If you item is broken; either take pictures & email them to me or ship item back for a exchange or refund.

     

  8. What if you don't have a specific Item I'm looking for?
    If you have a particular item your searching for and don't see in the catalog, please email me and I'll see if I can special order.

     

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