Is my personal information secure and do you promise not to sell
it to other companies?
Yes, your personal information is safe and we do not share
that information with anyone. Our customers are very
important to us and we value the importance of safe and
confidential on-line shopping. You can read more about our
commitment to your privacy in our
Privacy Policy.
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How long will it take for my package to ship?
On average we ship within 3-4 business days of an order
and you should receive it within 7-10 business days. If
your item is not in stock it will take a little longer.
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Is the packaging
discreet?
Packaging is plain and only the return address is listed. There
is no mention of the contents or company name.
Billed on credit card statement as LV Blaze.
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Can you tell me the status of my order?
At this time you could email us with your order number and we could provide you
with the status and or a delivery confirmation number.
Please provide date of order and full name.
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What should I do if I want a specific color?
If you have a particular preference of color, please
let us know a few choices in the Special
Comments
box in the shopping cart.
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What if I see an item I'm
interested in ordering but its cheaper off another
website?
If you want to order something but seems likes its a
little overpriced, send me an email of item, the price,
and the website you seen it for cheaper and I'll see
what I can do.
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What if Item I receive is
defective or broken?
If your item is broken; either take digital pictures & email
them to me or ship item back for a exchange or refund.
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Do you have a catalog or do
wholesale?
No. Not unless you want to make a catalog for
us. I am not a wholesaler, but we have a few items for wholesale located at: http://www.blazedup.com/wholesale.htm
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What if you don't have a
specific Item I'm looking for?
If you have a particular item your searching for and
don't see in the catalog, please email me and I'll see
if I can special order.
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Do you ship International Orders?
I ship worldwide. If you would like to place an international order, you would need to use the mail in form or choose mail in payment option in the shopping cart. I do not accept international credit cards and I am not resposible for customs if they take your package.
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Why is there no phone number?
Because I don't want to talk to you!! Its because I do mail order only, I don't have a store front. If have any questions please use contact form to email me. I only do this part time, i have regular job and work during day.
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Do you Accept Paypal?
No. Paypal does not allow sale of tobacco products
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Is Blazedup.com Legit ?
Yes. I try provide good prices for people. Sometimes certain items take a little longer to ship but i am honest. If I am unable to get your order i will issue refund.